At Zenaus Jewelry, we aim to inspire and delight our customers with our products. We understand that tastes differ, so if you need to return an item, please contact us at customerservice@zenausjewelry.com within 30 days of receiving your order. Our customer service team is eager to help.
We offer refunds for items returned, but please note that return shipping costs must be covered by the customer. We do not provide return labels for preference-based returns. If your product arrives damaged, there's no need to send it back—simply notify us, and we will dispatch a replacement immediately.